Customer Service

Returns

Item must be returned in new condition with all tags and wrappers affixed.  Customer pays return shipping.  15% restocking fee is applied at time of refund. 

1 Year Manufacturer's Warranty

The warranty exchange program is handled directly by the manufacturer. The manufacturer's warranty covers all defective bats. This is standard protocol for all bat manufacturers that offer a warranty exchange program. They will replace the bat with a valid warranty receipt. While warranties vary, most bats will have a warranty go for 1 year from the date of purchase. Any defective bat must be returned directly to the manufacturer. Manufacturers will require a receipt for all returns. If needed, we will gladly get a warranty receipt to you by fax or email.

Wood Bat Policy

Wood bats carry no warranty or implied guarantee against breakage.  Breakage is a normal part of use and is as likely to happen with in the first few swings as it is on the 1000th swing if a ball is hit off the weak parts of the bat.  Hitting with wood bats requires players to hit the ball properly on the correct part of the barrel.  If you are concerned with breaking a bat please consider one of the many composite wood bats on the market as they generally come with a 30-90 day warranty. 

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